Shipping policy

At Nexora, we are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below for details on how and when your order will arrive.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped according to the shipping method selected at checkout.

Shipping Time

Estimated delivery times vary depending on your location and the shipping method used:

• Standard Shipping: 7–15 business days

• International Shipping: 10–20 business days

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or carrier issues.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your shipment’s progress.

International Shipping

We ship to many international destinations. Please note that international orders may be subject to customs fees, duties, or taxes imposed by your local government. These charges are the responsibility of the customer.

Delayed or Lost Orders

If your order is delayed beyond the estimated delivery time or appears to be lost, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Address

Please ensure your shipping address is correct at checkout. Nexora is not responsible for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions about shipping or your order, feel free to contact us through our support page. We’re here to help.